Returns & Exchanges
We want you to love everything you bring into your kitchen, which is why we offer 100-day returns and easy exchanges on all our cookware and dinnerware. If your new pieces aren't the perfect fit for your home, we'll help you find something that is or provide a full refund.
Visit the Return Portal
Enter your order number and shipping zip code into our online returns center to pull up your purchase history and select the items you wish to send back.
Choose Refund or Exchange
Select whether you would like to receive a refund to your original payment method or exchange your item for a different color or product.
Print Your Label
Download and print the prepaid shipping label provided by our system and securely package your items in their original boxing if possible.
Drop Off Your Package
Take your package to the nearest authorized carrier location; once we receive and inspect the items, we will process your refund or ship out your exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing